How to buy

How to buy HOYA Ondol floor heating

Send us your floor plans. We design the panel and pipe layout for every room and quote the full system. Everything ships from our Carrum Downs warehouse in Victoria to anywhere in Australia.

Four steps

From plans to a warm floor

01

Send your plans

Email or upload your floor plans. Tell us which rooms to heat and the floor finish you have chosen.

02

Get your layout and quote

We design the panel and pipe layout for each room and quote the panels, pipe, manifold and heat source.

03

Delivered Australia-wide

Panels, components and your layout plans ship from our Carrum Downs warehouse in Victoria to your site.

04

Laid and connected

The panels are laid to your plan. A licensed plumber connects the manifold and heat source, and a licensed electrician does the electrical work. Builders and plumbers can read our information for trades.

What to send

What helps us quote

A rough sketch with room sizes is enough to start. The more of this you can send, the closer the first quote will be.

  • A floor plan, or a sketch with room sizes
  • Which rooms you want heated
  • The floor finish: timber, engineered timber, tiles, carpet, vinyl or laminate
  • What you are laying onto: a concrete slab, a timber subfloor or existing tiles
  • Your postcode and when you want the work done
  • Your heat source, if you already have one

Not sure about the floor height? See how much height floor heating adds. Heating an existing home? Read adding hydronic floor heating to existing homes.

Delivery

Delivered Australia-wide

Your order ships from our Carrum Downs warehouse in Victoria to your site, anywhere in Australia.

  • Panels, components and your layout plans come from the one warehouse
  • Freight is quoted with your order. It depends on how much is going, where it is going and access at the site
  • Panels come boxed: B and C panels 6 to a box (1.5 m²), A panels 8 to a box (2 m²)

Include your postcode when you send your plans, and we will add freight to your quote. See what sets the price of floor heating.

Installation and warranty

Who installs it

The panels can be laid by a builder, carpenter or flooring installer, following HOYA Ondol’s installation instructions and the panel and pipe layout designed for your floor, working with your hydronic installer. Manifold, heat pump or boiler connections must be made by a licensed plumber, and electrical work by a licensed electrician. In some states, laying the heating pipe itself is also licensed plumbing work, so check with your installer. Warranty requires licensed connections. This does not limit your rights under the Australian Consumer Law.

Ready to send your plans?

We reply within 24 hours. Prefer to talk it through? Call us.